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Thank you for choosing NEATMOA for your cosplay clothing orders. We offer various overseas shipping options to suit your delivery needs.

Shipping Destinations We currently ship to select countries worldwide. During checkout, please select your country for accurate shipping rates and delivery options.

Shipping Methods We provide the following shipping options for international orders:

  1. Standard Shipping

    • Delivery Time: Typically 10-20 business days, depending on the destination.
    • Cost: Economical shipping rates for budget-conscious customers.

  2. Expedited Shipping

    • Delivery Time: Usually 5-10 business days, depending on the destination.
    • Cost: Faster delivery with slightly higher shipping fees.

  3. Express Shipping

    • Delivery Time: Fastest delivery option, usually within 3-7 business days.
    • Cost: Highest shipping rates for urgent shipments.

Shipping Costs Shipping costs vary based on the shipping method selected, the weight of your order, and the delivery destination. Shipping costs will be calculated and displayed at checkout before you finalize your purchase.

Order Tracking Once your order is shipped, you will receive a shipping confirmation email with tracking information. You can use the provided tracking number to monitor the status and estimated delivery of your package.

Customs and Import Taxes Please note that import duties, taxes, and fees are not included in the item price or shipping cost. These charges are the responsibility of the buyer. Please check with your country's customs office for any additional fees before placing your order.

Lost or Delayed Shipments While we strive for timely deliveries, unforeseen circumstances may cause shipping delays. If your shipment is significantly delayed or lost in transit, please contact us promptly for assistance.

Contact Us If you have any questions or concerns regarding our Shipping Policy or require assistance with your order, please don't hesitate to contact our customer service team: